1. Regarding your Flight Tickets please note, that the deposits for your flights will be totally nonrefundable. We won’t be responsible for any refunds if you want to cancel your trip. +Please be aware anytime your ticket is issued, it becomes totally nonrefundable upon cancellation. Makkah Tour & Travel will not be liable to pay you 100% of your deposits in any case of cancellation from your side once your package is booked.
2. Please make sure your passport should be at least 6 months valid before you apply for Umrah.
3. Your passports will be sent to Saudi Embassy for Visa, but just in case you don’t get your visa for any reason, Makkah Tour & Travel won’t be liable for that. It’s Saudi Embassy that issues the Visa not Makkah Tour & Travel.
4. Visa Cost might be different sometimes at the time of making booking, and it may go up/down by the time your visa is applied/issued, please make sure you would have to top up whatever the difference might be.
5. Please be aware, that in case of Any visa Rejection, we can only apply for hotel and flight cancellation , and Makkah Tour & Travel would only refund you whatever we get back from the Suppliers & that under no circumstances are Makkah Tour & Travel responsible to give you 100% of the refund.
6. The Hotels you have been quoted will be available as per the availability, please be noted that you will be given same, or something similar to the hotels you have been quoted. In case if we are giving you a similar hotel, you might have to add something on the top for the new hotel suggested. Under no circumstances are your deposits refundable, though under certain criteria we may refund if we have something from the Vendor in Saudi Arabia. Please make sure, anytime you cancel your Umrah Package, your full money is non-refundable.

5. Payment Terms:

Full payment for all Flight Packages is required at the time of booking. Please note that additional charges may be payable for car rental (e.g. optional insurance, additional drivers, mileage) as further set out in the specific car rental terms and conditions. The timing and collection of payment for flights each individual terms and conditions. The timing of payment will normally be in one of three ways: (i) full payment at time of booking, (ii) deposit at time of booking with remainder payable on checkout or (iii) full payment on checkout. In order to ascertain which applies to your booking, please refer to the ‘Payment Summary’ when making your booking or see your verification e-mail. The collector of payment will either be Makkah Tour & Travel, the Travel Supplier, or its representative. Some airlines may charge additional local taxes. Makkah Tour & Travel may be required to pass your card details to the relevant Travel Supplier for fulfillment of the booking. Payment methods other than those stated on the Site will not be accepted and no responsibility is accepted for cash or Cheque sent through the post. Before payment is received in full, Makkah Tour & Travel or the Travel Supplier is not obliged to issue any tickets, confirmations, vouchers, or other travel documents. However, you shall in all cases remain liable for payment of the amounts agreed for the travel products and services ordered.

6. Passports, Visas and Health Terms:

The information in this section is valid for British Citizens only. Non-British Citizens (including: citizens of British Dependent Territories; those who hold their citizenship by virtue of a connection with Gibraltar; British subjects who have a right of abode in the United Kingdom; and EC and other nationals) should consult the Embassy of their destination country and the Home Office Immigration Department regarding any special documentation for the countries they are visiting or for return to the UK. Some overseas countries have an immigration requirement that your passport is valid for a minimum period after you enter that country, typically 6 months. If your passport has less than a year to run, please ensure you have a passport valid at least for the duration of your trip, although we recommend that you ask the Passport Agency before you travel to make sure. For further information about your UK passport and applications for renewal, please visit the UK Passport website at www.ukpa.gov.uk If your passport is in its final year of validity, we advise you confirm the requirements of the destination before making final travel plans. Children not already included on a valid British passport will need to hold their own passport if they are to travel abroad. The child reaches the age of 16; or The passport on which the child is included expires; or the passport on which the child is included is replaced or an amendment results in the issue of a new passport the name on the passport must match the name on the ticket, otherwise you may not be able to travel and insurance may be invalid. If, after booking a holiday but before traveling, any member of your party changes their name, e.g. as a result of getting married, we must be notified immediately so that we can try to make the necessary changes to your holiday documentation.

7. Other Generally Applicable Terms:

Makkah Tour & Travel does not accept legal responsibility where the failure to provide part or all of your booking, death or personal injury is not caused by any fault of us, our agents or Travel Suppliers. In respect of international travel by air, sea and rail, our liability will be limited in the manner provided by the relevant international conventions. Where Makkah Tour & Travel is legally responsible for direct loss this will be limited to a maximum of the total price of the products or services in respect of which a claim is made (save for the case of death or personal injury in respect of which there is no limit). Makkah Tour & Travel will not be liable for any indirect or consequential loss of any kind in contract, tort or otherwise arising out of your use of this Site or any of the travel products or services booked or purchased on the Site.

Things to keep in mind while going for Hajj:

If you are going with Shifting Hajj package